Artificial intelligence (AI) and machine learning (ML) technology are gaining greater traction every day across a wide range of business processes and activities. Organizations have multiple opportunities to leverage advanced AI and ML platforms to optimize productivity and efficiency. Companies that ignore the potential of these solutions may find themselves at a competitive disadvantage, hurting their business.
One of the most powerful aspects of AI and ML is their ability to process large volumes of data very quickly. An AI application can review and detect patterns in large datasets more quickly than humans. This capability can be used in many ways to streamline and optimize processes.
A foundational challenge of modern IT operations is to effectively process multiple data streams simultaneously. IT teams must address security and performance issues in real time to maintain operational efficiency and secure the infrastructure. AI tools can offer these teams significant assistance while increasing productivity and freeing up resources for other tasks.
What is AIOps?
AIOps, or Artificial Intelligence for IT Operations, is the use of AI and ML to automate and improve IT operations. Modern IT environments generate a tremendous amount of operational data, including server logs, security events, performance statistics, and network metrics. Effectively processing the volume and complexity of this data is beyond the capabilities of traditional manual monitoring and rule-based alerting.
AIOps solutions leverage AI technology for far more than simple chatbots. The AIOps platforms apply ML to large datasets to identify data that matters to IT operations teams. An effective AIOps tool can be instrumental in managing a complex, modern IT infrastructure.
AIOps platforms typically perform the following functions.
- Data aggregation: AIOps tools can ingest and correlate data from diverse sources, including logs, metrics, events, and problem tickets. They provide IT teams with a unified view that is more effective and efficient than manually reviewing multiple traditional tools.
- Event correlation to reduce alert fatigue: IT environments can generate thousands of alerts, many of which share the same root cause, placing unnecessary strain on IT teams. An AIOps platform can group related alerts to create a single incident for IT teams to address.
- Root cause analysis: AIOps tools can analyze correlated data to uncover patterns that lead to the root cause of operational issues. This analysis streamlines problem resolution and can significantly reduce downtime.
- Anomaly detection: ML can establish baselines for system performance and user behavior to detect deviations that may indicate existing or potential problems. Teams can address these issues before they impact the IT environment.
- Predictive analytics: ML enables AIOps platforms to forecast issues before they occur by analyzing past trends and current infrastructure conditions.
- Automated incident response: Advanced AIOps solutions can respond to incidents automatically without human intervention. The tool may be able to detect and resolve an issue before human operators notice it.
What Are the Benefits of AIOps?
The effective use of AIOps solutions provides organizations with multiple benefits.
- Reduced operational costs: Companies can support their IT environment with a lean team of technical experts to quickly resolve customer-impacting issues. Team members can focus on complex and critical tasks rather than common issues handled by AIOps.
- Reduced downtime: The data correlation and analytical capabilities of AIOps often lead to more efficient problem resolution and root cause analysis. IT teams can quickly address these problems to minimize downtime and the effects on business operations.
- Predictive maintenance and planning: AI and ML analyze historical data to detect anomalies and impending issues before they affect the IT environment. Decision-makers can be proactive instead of reactive and replace degraded infrastructure components before they fail. Businesses can make informed capacity planning decisions to support operations while maximizing their investment.
- Enhance the customer experience: AIOps can analyze customer behavior to optimize service delivery. Customer satisfaction will be improved by minimizing outages and maximizing availability.
- Optimize IT operations: AIOps helps streamline operational workflows by correlating and analyzing data without the chance of human errors. IT teams can use this processed information to address the most impactful issues promptly.
VAST Solutions Using AI and AIOps
VAST embraces new technologies that can help our customers run their IT environments and their businesses more effectively. Our solutions span the spectrum from advanced storage management to focused protection for your Microsoft Active Directory environment. Let’s look at three products we support that utilize AI to offer advanced capabilities.
Everpure is an AI-powered storage solution that unifies your data into a policy-driven, automated, virtual cloud. Everpure uses reliable flash storage, enabling you to store more data and access it rapidly to gain business insights and competitive advantages. Everpure’s AI-based predictive intelligence simplifies management and support.
We can help you design, implement, and support an Everpure, always-on storage solution to drive your company’s digital transformation.
Huntress is an endpoint detection and response (EDR) solution designed to protect your organization’s endpoints from attacks by sophisticated threat actors. It is a managed solution that delivers advanced endpoint security focused on the requirements and budgets of SMBs. The following features make Huntress an outstanding cybersecurity tool.
- The solution leverages a combination of advanced AI and human security professionals for comprehensive protection.
- Proactive threat isolation and response protect your business from outages.
- Noise reduction ensures that you respond only to verified threats.
- A global staff of expert threat hunters provides 24/7 coverage.
- Transparent pricing maximizes your investment.
VAST has partnered with Huntress and can deliver this advanced EDR tool directly to your business through our managed services.
Semperis is an AI-powered solution for protecting your Active Directory and Entra ID environments from identity-based attacks. Semperis delivers expert Identity Forensics and Incident Response (IFIR) services from a team of Microsoft MVPs and Premier Field Engineers. This team rapidly contains threats, investigates issues, and enables secure recovery to minimize downtime. The platform’s Directory Services Protector (DSP) and Active Directory Forest Recovery (ADFR) minimize the attack surface, roll back malicious changes, and enable fast and effective AD recovery after an attack.
VAST partners with Semperis to offer our customers AD and Entra ID protection through our managed services.
Talk to our team today to learn how we can use AI to improve your IT operations.
