Companies need an agile IT environment to remain competitive and seize new opportunities in today’s constantly evolving marketplace. They must ensure that the performance of the IT environment meets business requirements and objectives. Many organizations find it challenging to achieve the levels of agility and performance necessary to maintain business operations and compete successfully.
Managed IT infrastructure services offer companies an effective solution to these challenges. Organizations partnering with a reliable managed service provider (MSP) can enhance the agility and performance of their IT environment without increasing the pressure on internal staff and technical resources. Companies can leverage managed infrastructure services to support IT solutions that drive innovation while focusing on their core business functions.
Let’s look at what managed IT services encompass and the specific benefits they can provide to your business.
What Are Managed IT Infrastructure Services?
A company adopting managed IT infrastructure services engages a third-party provider to handle many aspects of maintaining its computing environment. The MSP provides experienced and technically proficient resources that assume the responsibility of ensuring the IT infrastructure meets the needs of the business. An MSP typically offers the following core services to its clients.
Network and server management
The MSP monitors network components such as routers and firewalls to ensure reliable connectivity, security, and performance. Comprehensive monitoring detects bottlenecks or outages affecting performance and allows the provider’s staff to address them before they impact the business.
The provider monitors and manages the client’s physical and virtual servers. Management includes installing patches and updates to address potential security vulnerabilities. The MSP ensures server performance and uptime meet the client’s business requirements.
Cloud infrastructure management
A managed service provider can manage a customer’s public, private, or hybrid cloud environments. An MSP can help a company plan and migrate some or all of its IT environment to the cloud. The provider assists the client in provisioning cloud resources effectively to optimize costs and achieve performance objectives. The MSP’s experience is often instrumental in supporting the cloud infrastructure for companies with limited staff.
Storage, backup, and disaster recovery
An MSP offers management of its customers’ storage, backup, and disaster recovery requirements. Responsibilities include managing on-premises and cloud storage solutions. The provider usually implements an automated backup solution to protect their clients’ valuable data resources. MSPs will assist in developing realistic disaster recovery and business continuity plans.
Performance monitoring and reporting
The managed service provider furnishes tools and solutions that offer real-time visibility into system performance. This visibility enables comprehensive monitoring to identify and address performance issues that may impact the business. Teams can utilize the information obtained through monitoring for analytics, compliance tracking, and SLA reporting.
Infrastructure security management
The MSP’s technical teams perform security monitoring and threat response services to safeguard the IT infrastructure. They deploy antivirus, anti-malware, and intrusion detection systems to keep threat actors out of the environment. Teams quickly address vulnerabilities to ensure infrastructure security.
Benefits of Managed Services on IT Agility and Performance
Organizations working with an experienced MSP can expect multiple benefits that enhance their IT agility and infrastructure performance. The following are some of the most impactful advantages of managed services.
Fast deployment
MSPs improve IT agility by enabling rapid provisioning of new applications or resources. The MSP’s experienced technical teams can quickly implement the correct solutions for emerging business opportunities. Their knowledge of advanced technology gives customers a competitive edge and the ability to address evolving business objectives effectively.
On-demand scaling
Business agility requires rapidly adjusting to changing market conditions or fluctuating customer demands. Companies must often scale resources such as storage or compute capacity to address these issues. MSPs can work with organizations to provide on-demand scaling that delivers the necessary performance without wasting money on overprovisioned resources.
Monitoring for proactive support and maintenance
MSP’s technical teams monitor the environment to identify and resolve potential issues before they become business-impacting problems. The teams also maintain servers and applications to ensure consistent availability and performance. Proactive support is essential in providing the performance to meet business requirements.
Access to advanced technology
An MSP can help a company utilize advanced technology to address business objectives. Their experience is crucial in understanding how new technologies can streamline operational processes and enhance agility and performance. Many companies may be reluctant to adopt new technologies due to a lack of in-house technical expertise.
Minimizing downtime
Companies rely on IT environments to support business operations and address customer demands. System downtime degrades overall business performance and is detrimental to customer satisfaction. The monitoring and proactive support offered by MSPs minimizes downtime and ensures systems are available for use by internal or external entities.
Freeing up resources
Organizations that engage managed IT services free up internal resources to focus on running the business and concentrating on strategic initiatives. The MSP handles the IT infrastructure, while the client can devote their full attention and resources to addressing business complexities and servicing their customers.
Why Choose VAST as Your Managed Service Provider?
VAST IT Services offers its customers the expertise and experience to enhance their IT agility and performance. We have long-term strategic partnerships with the major cloud providers and IT solution vendors that put us in an excellent position to manage your company’s infrastructure efficiently and effectively. VAST’s IT services portfolio enables you to streamline and optimize your infrastructure to provide the performance you need today and the agility to address evolving business objectives.
Our managed IT services include the following offerings.
- Managed infrastructure for on-premises environments to give you a competitive edge over market rivals.
- Managed public cloud services that enable you to take full advantage of the flexibility, agility, and performance of a cloud environment.
- Managed backups, including our Cloud Backup-as-a-Service (CBaaS) solution to protect your valuable data, whether it resides on-premises, in the cloud, or on enterprise endpoints.
- Disaster-Recovery-as-a-Service (DRaaS) ensures you can quickly recover your computing environment to provide the resiliency required in today’s competitive business landscape.
Contact our managed service experts and learn how we can provide your company with the agility and performance it needs.
