Over the past several years, impressive progress has been made in artificial intelligence (AI) technology. Developers are introducing new solutions for personal and business use at a rapid pace. Applications built on AI have impacted many fields, including information technology (IT).
Companies can gain multiple advantages by incorporating AI into their existing IT strategy. Decision-makers need to consider some potential issues when selecting and implementing AI solutions. Organizations need to be aware of these issues and address them proactively to maximize the value of their AI investments.
Benefits of Integrating AI Into Your IT Strategy
An organization can benefit from integrating AI technology into its IT strategy. Following are some of the most impactful benefits of AI that companies can expect to enjoy.
Automation
Companies can leverage AI to automate basic and repetitive tasks in their computing environment. AI applications can efficiently perform monitoring and data processing tasks to save time and resources. The tools can help reduce human error and improve operational efficiency.
Effective automation minimizes the need for manual intervention and enables technical teams to concentrate on more value-added activities. Intelligent automation allows small companies to compete with much larger rivals.
Cybersecurity and threat detection
Organizations need to protect their IT environments by implementing a strong cybersecurity strategy. Threat actors are harnessing the power of AI to develop sophisticated attacks that strain the capabilities of traditional cybersecurity solutions. Security teams must deploy advanced tools to protect critical systems and data resources effectively.
A company can enhance its cybersecurity posture with AI technology. AI solutions can help monitor for vulnerabilities so they can be addressed before they are exploited. Dedicated AI tools can be instrumental in threat detection by identifying subtle lateral movements within the environment that may indicate the presence of threat actors.
Resource optimization
Organizations can utilize AI tools for resource optimization, especially in a cloud-based infrastructure. AI-based monitoring applications can automatically scale resources efficiently to minimize waste and maximize cloud budgets. Organizations can automate scaling storage or compute capacity to address fluctuating business requirements.
Personalization
Companies can use AI solutions to personalize applications for employees and customers. AI can help personalize an employee’s workspace and software solutions. Personalization can lead to increased productivity and raise worker morale.
Business leaders can improve customer satisfaction by utilizing AI to personalize applications and services. Personalization can help cultivate return customers and attract new business. Teams can use AI tools for targeted marketing to appeal to customers’ preferences.
Advanced analytics
AI applications can perform advanced analytics to address various business activities. The speed with which AI systems can perform analytical algorithms provides companies with additional knowledge that can be used for many purposes, including:
- Efficient predictive maintenance to ensure systems are in optimal shape to support business operations;
- Enhanced decision-making to help leadership steer the company in the right direction.
Competitive advantage
The preceding benefits often give an organization a competitive advantage over less techno-savvy rivals. Today’s business landscape makes it essential that companies do everything in their power to optimize operations and differentiate themselves in the market. Companies that use AI efficiently put themselves in a better position to succeed.
Considerations When Implementing AI Solutions
Decision-makers should consider the following factors when integrating AI into their IT strategy. The failure to address these issues can minimize the advantages of AI solutions.
Identify clear business objectives
Companies should have a well-defined reason for implementing any new technology. An organization should select AI solutions that address clear business objectives. Objectives may be narrow, such as streamlining a specific aspect of daily operations. Organizations may have more expansive objectives, such as modernizing and optimizing internal and external customer service.
The lack of clear objectives can result in adopting AI applications that serve no business purpose. Decision-makers may be improperly influenced by marketing and opt for ineffective AI solutions that do not address business objectives. It can be counter-productive to introduce AI into an IT strategy haphazardly.
Skills and training
Organizations must ensure they have the proper skills to use AI solutions effectively. They may need to offer targeted training to address skill gaps with in-house employees. Management may find it productive to engage third-party experts to supplement available skill sets.
Employee pushback
Companies need to be prepared for some degree of employee pushback against AI solutions. Pushback can be minimized through education and providing employees with a valid path forward as tasks are automated. Management should make additional training available to address employee concerns.
Compatibility with existing systems
You should look for AI solutions that are compatible or easily integrated with existing systems. It may make sense to start with a small implementation to gain proficiency with the technology before committing to more extensive solutions.
Customer impact
Companies need to ensure that AI solutions do not negatively impact customer service or satisfaction. An improperly trained or error-prone AI system can drive customers to find alternate products and services.
How VAST Can Help You Implement Efficient AI Solutions
VAST has your back regarding advanced AI technology for your business.
We have strategic partnerships with the major cloud service providers (CSPs) that allow us to review their AI solutions and services objectively. Our knowledge enables us to work with your company to identify the most effective ways AI can be integrated into your IT strategy.
We offer a wide range of services that our customers can use to identify opportunities to integrate AI applications and solutions into their IT environment.
- Our data center transformation services leverage our expertise and experience to help you transform your current day center to address evolving business demands.
- VAST’s cloud infrastructure services are designed to find the right solutions to align with your business objectives.
- Our security lifecycle review provides a comprehensive understanding of your company’s cybersecurity posture so your security team can address risks and vulnerabilities before threat actors can exploit them.
Contact us today and let VAST help you integrate AI into your IT strategy effectively so your business can thrive in the modern marketplace.
