The global managed services market is expected to grow continually into the next decade. Companies of all sizes are taking advantage of the benefits of managed services to enhance their IT environment. Managed service providers (MSPs) offer customers a cost-effective method of accessing and implementing advanced technology that aligns with their business objectives.
Managed IT services in 2025 and beyond will be influenced by innovative technologies, the evolving business landscape, and customer demands. Customers and providers should pay attention to the following trends and predictions for the future of managed services.
Integrating Artificial Intelligence and Machine Learning
Developers have made incredible advances in the power and accessibility of artificial intelligence (AI) algorithms and applications. Innovation in AI technology is occurring incredibly quickly. New solutions are regularly introduced to address individual and business concerns. The failure to investigate and implement appropriate AI tools can leave companies at a competitive disadvantage.
Machine learning (ML) is a specialized AI field with the potential for valuable business applications. Companies can deploy well-trained ML systems to automate a wide range of IT and business-related activities. These systems can enhance organizational accuracy and productivity while freeing employees for more creative tasks.
Many small and medium-sized businesses (SMBs) do not have the in-house technical resources necessary to effectively maximize the value of AI and ML tools. Companies can engage managed services to augment their staff and provide the expertise to optimize AI tools. MSPs can help select cloud platforms that address an organization’s unique needs.
Increased Focus on Cybersecurity
Threat actors present many dangers that demand an increased focus on cybersecurity. Companies cannot afford to rely on inferior data protection with outdated and ineffective cybersecurity solutions. To do so puts their valuable data and business-critical resources at risk.
MSPs can help organizations modernize and strengthen their cybersecurity posture. An MSP can leverage its technical prowess and industry knowledge to help companies develop and implement strong cybersecurity measures. The techniques include network monitoring, strong access controls, and comprehensive data protection.
MSPs should consider broadening their portfolios of cybersecurity solutions to address their customers’ growing needs. Customers will expect cybersecurity to be offered as a core service. Providers must incorporate AI into cybersecurity measures to address its use by sophisticated threat actors. Managed services will become essential in helping customers implement AI-powered threat detection and response solutions.
Cloud-Centric and Multi-Cloud Environments
Many companies are positioned to take advantage of the benefits of cloud computing. Organizations may still utilize obsolete or inefficient on-premises solutions to address evolving business requirements. Cloud service providers (CSPs) offer companies of all sizes a variety of innovative and efficient technical solutions.
Companies can optimize cloud spending by engaging the services of a qualified MSP. Managed service experts can identify areas that can be streamlined by implementing a multi-cloud environment. They can also be instrumental in managing the complexities of the newly optimized infrastructure.
MSPs must focus on providing customers with cloud-based alternatives utilizing traditional, onsite IT solutions. They should offer comprehensive migration assistance to implement the selected cloud solutions correctly. Companies can also benefit from post-migration cloud resource management, allowing them to concentrate on core business activities.
Enhanced Compliance and Data Privacy Requirements
Organizations increasingly focus on data privacy and the processes necessary to maintain regulatory compliance. The required processes often include data protection, backup, and disaster recovery solutions. Companies can be exposed to legal and financial ramifications by a failure to achieve and maintain compliance. Companies can address these issues efficiently by engaging an MSP.
Managed services can guide companies in selecting and implementing regulatory compliance solutions. Many MSPs offer backup and recovery solutions that meet regulatory data protection standards. These may include cost-effective, cloud-based tools for long-term data protection. Offerings like disaster recovery as a service (DRaaS) enable small businesses to meet regulatory requirements.
Comprehensive Remote Support
Businesses will rely heavily on managed services to provide remote support and improve productivity and flexibility for a mobile and hybrid workforce. Modern companies cannot compete effectively without remote support to promptly investigate and resolve emerging issues. Distributed support teams require reliable and secure access to company data resources and applications from any location.
Organizations can leverage managed services to meet remote support requirements in multiple ways including:
- Managing remote desktops to facilitate consistent access to business-critical resources;
- Protecting remote work environments with strong security protocols;
- Supporting cloud-based collaboration with tools from CSPs and third-party developers.
Prioritizing Sustainability
Sustainability will become increasingly crucial for both MSPs and their customers. Major CSPs like Amazon, Google, and Microsoft offer customers tools to track their carbon footprint and solutions to minimize their effects on the environment. Companies can significantly improve sustainability by migrating their infrastructure to the cloud.
Companies can appeal to consumers by implementing sustainable business practices. Sustainability helps the environment and can enhance a company’s reputation. Organizations often favor MSPs and CSPs offering energy-efficient data centers and green IT solutions over less environmentally conscious alternatives.
VAST Has Your Back in 2025
VAST has your back with managed services and solutions that address these trends. We have built strategic partnerships with the major cloud service providers and industry-leading technology companies. Our experts have extensive cloud computing and data protection knowledge and can help your company design and implement effective and cost-efficient IT solutions.
Our experts can help you identify data protection, cybersecurity, and cloud computing solutions that are aligned with your business objectives. We will work with you to find the right cloud platform for developing and running AI applications to support your business. VAST has designed the following services to meet our customers’ current and future IT requirements.
- VAST View provides customers with an all-inclusive cloud management platform.
- CBaaS offers a cost-effective and flexible cloud-based data protection solution.
- Our DRaaS solution utilizes AWS Elastic Disaster Recovery for enhanced resilience to safeguard your business.
- VAST’s managed infrastructure offering manages your on-premises environment so you can focus on running your business.
- We provide a security lifecycle review to identify vulnerabilities and design a secure infrastructure.
VAST is ready to handle trends in managed services that affect your business. Contact us today to start optimizing your you environment.
