Evaluating Managed IT Support — Infographic

Often IT departments and staff view managed technology services as a threat to their department’s existence rather than recognizing it as a value-added service that enhances the IT organization’s efficiency, responsiveness, credibility, and effectiveness. 

In reality, organizations worldwide are realizing the significant value these services bring, from proven cost savings and measurable operational efficiencies to extensive knowledge, resource, and technical skills depth. They also offer increased availability, reliability, integrity, and longevity of an organization’s technology footprint and IT investment.

We surveyed over 100 IT executives to understand current IT challenges and what they value most when evaluating outside IT support. The results are below.

Download our infographic to view the results.